We kick things off on day one of seven during mYinsanity’s mod appreciation week with our first guest Angelica “Anjellycar” Johansson. A well known chat moderator in many StarCraft 2 channels on the Twitch.tv platform, she is always looking to lend a helping hand to anyone in need.
Please introduce yourself, and tell us a bit about you.
Hello, my name is Angelica and I’m a 26 year old mother of two from Sweden. I love Starcraft 2 and work as a massage therapist here in my house which I share with the kidlets and my fiance, Linus. I mainly moderate StarCraft 2 channels, and currently mod for Stephano, Snute, Demuslim, Lowko, Nathanias, Rotterdam, DongRaeGu, GSL, Jaedong, Khaldor, TLO, Kane, Thorzain, Fenner, Winter, Desrow, WCS, Dreamhack, Redbull and others.
What inspired you to become a mod and how did you get started?
Nothing really inspired me to be honest, I have (what I’d think at least) always tried to be helpful ever since my younger years. I was a Game Master on a private server in WoW for a few years and also a forum moderator helping out where I could, I loved that. Before I became a mod I tried to help out with anything I could, and just tried to be helpful and nice while being active too, of course.
What was the biggest challenge when you began and how did you overcome it?
The biggest challenge to every channel is knowing how to mod and what they want you to remove. It’s really difficult to get a hold of some people, (especially at the start) to try and convince them to set some kind of rules. Nowadays it’s a bit easier as most of them do have some guidelines already set on their channel or you can contact them on twitter/skype so you can ask them about it.
Why do you do it?
Being a mod is quite tiring from time to time. You can literally spend more time watching the chat than the actual game that you love, but there are moments where things happen and it makes you feel that you should work harder. Sometimes you feel you need to help more because the people you help are so appreciative and it’s very rewarding. My absolute favorite player in this game and person I mod for is the french player Stephano. I was a fan before I got to mod for him, and overjoyed when I got the chance to help him. He’s been extremely nice and appreciative to me which I’m quite sure makes it so easy to find the time.
This image is from one of the first streams after my promotion from mod to social media manager position. I’ve had this screenshot since January 16th, 2013 along with other different Stephano related images which I find myself looking at quite often honestly. I have also heard great things about channels other people moderate, in particular IPL. They were absolutely amazing to their mods, and the same goes for GSL. I have never seen a thank you to mods as often as I did in the GSL chat before Stephano. He truely is the nicest person in the game!
…getting a personal Happy Birthday message from Jaedong is just too big of a deal…
Are there any advantages to being a mod?
I’d like to think that you get to sort of know the streamers a bit more by talking to them about numerous things outside the game. Also, having professional players on Skype that you can ask for tips and tricks in StarCraft 2 is definitely nice for someone like me that’s in gold league and doesn’t really know much. For example, LiquidSnute gave me some great pointers for the early game and a tip to scout around bases. I later participated in a small viewer tournament of a stream where I was being proxy gated, and Snutes tip helped me scout it and win.The real advantage is just really to be able to help the idols that you have in this game, or any other game. Getting to mod for people and talking to them removed that huge barrier that I thought pros were behind getting into this game. I always thought every StarCraft 2 pro was this huge rockstar that never answered anyone because they were too busy making millions and having thousands of fans they never cared about. I learned quite fast this wasn’t the case, and that they are really just normal people aswell =PGetting a personal Happy Birthday message from Jaedong is just too big of a deal not to bring up here as well, so theres that too!
How important is a good chat to the success of a stream?
I think an active/good chat is important to most streams, then again there are Kripparian and Forsen that have stream chats that stray from the norm. I dont think either one of those two have mods that should be removing trolls like the ones that I mod for have, and that’s totally fine – as long as they have some guidelines on how chat should be and everyone’s on the same page moderationwise, it’s gonna be just fine. Chats are very important but it’s up to the streamer to direct the quality and conversation of them.
Who has the best/worst chat?
Uhm, this totally differs from person to person. I personally like a chatroom where people can ask questions, chat and not be ridiculed for being new. I mod for streamers where 15 lines of spam-memes should be removed, and for streamers where they are accepted if not even asked for along with Kappas (Nathanias!) so it’s totally different. I’d like to mention Stephano for having the best chat as we were kind of into having set rules that would mention things not to do. Worst in my opinion, out of just chats would probably have to be Kripparian. Not saying he’s or his chat is awful but its just not the chat for me with all the spam =P But of course kudos for him for making it big!
What are some suggestions for streamers to grow a good chat?
Just really have rules, set guidelines on how you want your channel to be. Spamfests are appreciated by people, stricter ones are appreciated by people. It’s all about the stream and the show put on by the broadcaster and without them there wouldn’t even be a chat. So the main thing is just for the broadcaster to be entertaining, but having a chat where rules are in place, either for spam or against spam will (in my opinion) help out as well. As long as people are aware and mods are doing their best to keep the chat as close to what the broadcaster wants, is really all you can ask for.
How much do streamers interact with their mods?
I’m sure this differs with a lot of streamers. I am in a few mod groups on Skype where the streamer can be anything from “I’ll stream now!” to being really chatty and interactive. It’s all different! Some are better with interacting with their mods than others, and its all okay! =P
…I would personally like to see some sort of log system for Twitch chats…
Are there any kickbacks to mods from the streamer?
I guess I have only really heard of IPL being thankful enough to send their mods some IPL swag, but other than that modding is strictly volunteering and out of the love for the game/players. I believe many would like some sort of payment for their help but nobody should really request it or go into it thinking they’ll make money. It’s just for the sheer love and joy of helping out.
What is one chat feature you would like to see implemented in the future?
Numerous streams I’ve been a mod for (but not watching at the time maybe) I’ve been messaged with an “unban plz not sure what I did” and when you haven’t been there there’s little to nothing you can do or say to him/her that would make him/her understand what was wrong, and what he/she was timed out for so I would personally like to see some sort of log system for Twitch chats. Being able to look up the chat history for “xYOLONOSCOPE360x” in a channel you aren’t even in at the time to be able to help out with the unban request would be absolutely amazing. Twitch uses a different server (event server I think?) for special events so having logs from them is difficult. I think Twitch has said it’s just a different Mirc server, but I suck with technical things so I can’t really connect to it. Having something set in the Twitch chat client or just on Twitch somehow would be fantastic!
Any advice for someone looking to become a channel mod?
I’d like to say just be helpful, active and just nice overall. I’ve only once asked for a moderation status, the rest I’ve been added more or less out of the blue. It was all because of how I modded in Stephano’s chat, as it was my first chat. I was very active (didn’t miss a stream!), helpful (that’s what I was told!) and always nice which was the absolute first thing I heard from Stephano based on “Nokhs” (Stephano’s old social media manager/main mod) at the time: “I dont know but she seems really happy, all my fans are not, but she’s always, I don’t understand how”Basically be the best you that you can! Help out. You do not need a sword infront of your name to be helpful, always try to help the streamers out. They will appreciate you helping them and once you’re known as a helpful person, a lot of others will appreciate you helping that person out so they’ll want to get your help to.That’s that I guess!